Privacy Policy

Information we collect

We may collect information you provide directly when you contact us or use our services.

• Contact details (name, email, phone, messaging ID) when you inquire or book.
• Booking details (dates, number of divers, course/package preferences).
• Technical data (IP address, device/browser type) when you visit our site (via cookies/analytics if enabled).

How we use information

We use your information to respond, deliver services, improve operations, and keep communication clear.

• To reply to messages and confirm schedules/availability.
• To provide customer support and handle requests.
• To maintain safety/operational records when required (e.g., course administration).

Cookies & analytics

Our website may use cookies for basic functionality and (optionally) analytics. You can control cookies in your browser settings.

• Essential cookies: required for site operation.
• Analytics cookies (if enabled): help us understand traffic and improve content.

Sharing & third parties

We do not sell your personal data. We may share limited information only when necessary to deliver services or comply with legal obligations.

• Service providers (e.g., website hosting, messaging platforms) as needed for operations.
• Authorities if required by applicable law.

Data retention

We keep information only as long as needed for service delivery, operational purposes, or legal requirements.

Security

We apply reasonable safeguards to protect your information. However, no method of transmission or storage is 100% secure.

Your rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information.

• Request a copy of the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion where applicable.

Contact

If you have questions about this policy, contact Semporna Diver RexTeam via email or WhatsApp.